Our commitment to you
The CAP COM vision is to be a sought after financial institution whose unbridled commitment to its members and community will be unmatched by anyone.
From our earliest days, we have made it our goal to offer all the products and services you need for your life, no matter where it takes you. We've stretched our arms around subsidiaries and programs that make your banking experience unique and more convenient. We also created the CAP COM Cares Foundation, so we could make an impact in our community.
Still, our unbridled commitment to our members has not wavered. We are committed to the kind of traditional service standards on which our Credit Union was founded. We will never lose sight of our roles as an advocate for your financial needs – someone who is here to help you reach the goals you have set for yourself at any stage of life.
Sixty years of growth
CAP COM was first established in 1953 as the Capital District Telephone Employees Federal Credit Union for the New York Telephone Company in Albany, N.Y. Back then, all banking needs were handled by one person out of one desk drawer.
More than six decades later, CAP COM has grown to more than $1.5 billion in assets and its subsidiaries service an additional $1 billion in assets. The Credit Union, with locations throughout the Capital Region, has more than 116,000 members and more than 700 companies offer CAP COM membership as a free employee benefit to their staff.
Who is CAP COM?
A financial institution and so much more
We are a member-owned financial institution based in the New York's Capital Region. We offer everything you'd typically find at a financial institution including competitive rates that help you save money and products that make your life just a little easier.
But, you'll find CAP COM is much more. We are an award-winning, community-driven organization whose outstanding customer service has created a growing group of raving fans.
It's the kind of service that has been honored by Capital Region Living Magazine readers who voted us "Best Customer Service" and "Best Credit Union." Our Credit Union has also been recognized time and time again for being a top workplace in the Capital Region.
Whether you bank in our branch, on our website or with your phone, you'll find that we've maintained the personal touch that has always set us apart. That's our commitment to you.