Due to the impact of COVID-19, our Schenectady City Hall branch is temporarily closed. The rest of our CAP COM branches are fully operational. Before heading to your favorite branch, please check the status of services via the location search or make an appointment. For assistance, call (800) 634-2340. Masks are required at CAP COM.   

Beginning 12/31, users will no longer be able to use Internet Explorer to open a CAP COM account, apply for a loan, or check a loan status. For a full list of browsers supported by CAP COM and its platforms, please see our list of supported browsers.

Two cars in an accident

Accident? Your auto insurance might not cover the your loan amount

Here's a look at what you should know about gap insurance

Because many autos depreciate in value quickly, it's not uncommon to have a loan balance that exceeds the vehicle's book value. If your car is stolen or totaled in an accident, your auto insurance settlement may not cover the full amount of the loan. Here's a look at what you should know.


GAP insurance infographic


GAP coverage can be an affordable way to protect your investment in your vehicle. Contact us to learn more.