Members tell us they’re being contacted by imposters who claim to be on our Fraud Prevention Team. We will NEVER request information about your account or identity – by phone, email, or text message. If you receive a text alert for a purchase you didn’t make, DO NOT approve it. We will NEVER instruct you to approve a transaction. When in doubt, call us at 800-634-2340 .
CO-OP Shared Branch Network
Upstate New York and Beyond
CAP COM, a division of Broadview, participates in the CO-OP Shared Branch Network, giving you access to your account* at more than 5,600 branches across the country. At any credit union with the CO-OP Shared Branch logo, you can make unlimited deposits, withdrawals, pay your loan (sorry, no mortgages), review your account information and the last 10 transactions, transfer money, and more. See FAQs below. Here’s what you’ll need when you visit a shared branch:
Name of your credit union
Valid government ID such as a driver’s license or passport
You might also be asked to provide personal information like the last four digits of your Social Security Number, or the address on your account.
Find a Location
Online: Use our branch and ATM locator.
Call: (888) SITE-COOP
Transactions are performed by tellers at shared branches (not by phone).
Services at shared branch locations throughout the U.S. may vary in light of current events. If you plan to visit, please call the branch in our shared branching network for most up to date hours/services available.
Frequently Asked Questions about Shared Branches
*Some restrictions may apply