Due to the impact of COVID-19, our Schenectady City Hall branch is temporarily closed. The rest of our CAP COM branches are fully operational. Before heading to your favorite branch, please check the status of services via the location search or make an appointment. For assistance, call (800) 634-2340. Masks are required at CAP COM.
Beginning 12/31, users will no longer be able to use Internet Explorer to open a CAP COM account, apply for a loan, or check a loan status. For a full list of browsers supported by CAP COM and its platforms, please see our list of supported browsers.
CO-OP Shared Branch Network
Capital Region and Beyond
CAP COM participates in the CO-OP Shared Branch Network, giving you access to your account* at more than 5,000 branches across the country. At any credit union with the CO-OP Shared Branch logo, you can make deposits and withdrawals, pay your loan, review account information, print your statement, transfer money and more. For more information, see our FAQ below. Here’s what you’ll need when you visit a branch:
- Name of your credit union
- Account number
- Valid government ID such as a driver’s license or passport
- You might also be asked to provide personal information like the last four digits of your Social Security Number, or the address on your account.
Find a Location
Online: Use our branch and ATM locator.
Call: (888) SITE-COOP
Frequently Asked Questions about Shared Branches
*Some restrictions may apply