While most CAP COM branches are providing full services, resources may be limited or unavailable at times due to the impact of COVID-19. Before heading to your favorite branch, please check the status of services via the location search or make an appointment. For assistance, call (800) 634-2340. Masks are required at CAP COM.   

Beginning 12/31, users will no longer be able to use Internet Explorer to open a CAP COM account, apply for a loan, or check a loan status. For a full list of browsers supported by CAP COM and its platforms, please see our list of supported browsers.

Fresh Look

We can’t wait to hunt for money to add to your budget.

The goal of the Fresh Look financial review is to save you money with lower-rate loans, higher-yield savings, lower fees, or insurance offered by CAP COM vs. other providers you use.*

Why bother? A new view could add dollars to your budget! Meet with a financial associate who will look for ways to save you money.

Loan rates are low. See if you can cut expenses.

Book Your Fresh Look

Download a checklist of what to bring. pdf.png


3 Ways to Meet

Discuss on the Phone

Go to a Branch

Meet via Video

Wondering if we can save you money? Find out.

“A Fresh Look appointment is a fresh start, a different approach, and a clear path to help make your goals and dreams a reality.”

- Rachel D., Member Relationship Officer, Latham Branch


The Fresh Look Sweepstakes entry period has closed.

Congratulations to our Fresh Look Sweepstakes winners! Five (5) Grand Prizes of $1,000 each were awarded to three individuals and two small businesses:

  • Islam, Schenectady
  • Jaidyn, Watervliet
  • Kristie, South Glens Falls
  • Anastasi Snow Removal, LLC, Delmar
  • Kings Help, Troy

Thank you to all who entered by way of opening a new checking account, attending a Fresh Look appointment, or by completing our online entry form.

Membership eligibility requirements apply to open Checking Account. 

  1. While CAP COM guarantees its associates can meet with Fresh Look participants to review their financial situation, the credit union provides no assurances that products or services that could be beneficial will be determined. 

  2. Official Sweepstakes Rules: SWEEPSTAKES ENDS 9/12/21. No purchase, transaction, Fresh Look meeting or checking account necessary. Ends 9/12/21. Void where prohibited. Subject to full rules with free entry method at www.capcomfcu.org/look. Sweepstakes open only to legal residents of the states of CT, MA, NY, VT, age 18+ at time of entry. Five (5) Grand Prizes of $1,000 each will be awarded. See complete Official Rules.

  3. APR = Annual Percentage Rate. Quoted rates include selection of Automatic Payment Plan, actual rate will be based on overall credit worthiness. Representative monthly Auto Loan payment based on a five-year term at a 2.34% fixed Annual Percentage Rate is $17.64 per $1,000 borrowed. Rates are accurate as of   and are subject to change without notice. Ask about other terms and rates. Credit Union membership required for loan disbursal.

  4. The representative monthly payment based on a 5-year term Personal Loan at 7.49% Annual Percentage Rate is $20.03 per $1,000 borrowed. Rates are accurate as of   and are subject to change without notice.