Members tell us they’re being contacted by imposters who claim to be on our Fraud Prevention Team. We will NEVER request information about your account or identity – by phone, email, or text message. If you receive a text alert for a purchase you didn’t make, DO NOT approve it. We will NEVER instruct you to approve a transaction. When in doubt, call us at 800-634-2340 .
Fresh Look
We can’t wait to hunt for money to add to your budget.
The goal of the Fresh Look financial review is to save you money with lower-rate loans, higher-yield savings, lower fees, or insurance offered by CAP COM vs. other providers you use.*
Why bother? A new view could add dollars to your budget! Meet with a financial associate who will look for ways to save you money.
Loan rates are low. See if you can cut expenses.
Download a checklist of what to bring. 
3 Ways to Meet
Discuss on the Phone
Go to a Branch
Meet via Video
Wondering if we can save you money? Find out.
“A Fresh Look appointment is a fresh start, a different approach, and a clear path to help make your goals and dreams a reality.”
- Rachel D., Member Relationship Officer, Latham Branch
*While CAP COM guarantees its associates can meet with Fresh Look participants to review their financial situation, the credit union provides no assurances that products or services that could be beneficial will be determined.
