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Google Chrome Recommended Settings

Version 30.0.1599.101 m was used to create this guide.

Privacy Settings

Open Chrome Settings

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "Settings," which is located towards the bottom of the dropdown menu.

You may need to show advanced settings. Scroll to the bottom of the page and click on the link that says "Show advanced settings..."

Under the "Privacy" section, click the "Content Settings" button.

  1. Locate the "Cookies" section and make sure "Allow local data to be set (recommended)" is selected.
    (Note: If you are blocking cookies and wish to continue doing so, you will need to setup an exception in order to access CAPCOM's internet banking.)
  2. Locate the "JavaScript" section and make sure "Allow all sites to run JavaScript (recommended)" is selected.
    (Note: If you are blocking JavaScript and wish to continue doing so, you will need to setup an exception in order to access CAPCOM's internet banking.)
  3. Scroll down.
  1. Locate the "Pop-ups" section and make sure "Allow all sites to show pop-ups" is selected.
    (Note: if you have pop-ups blocked and you would like to continue doing so, you will have to setup an exception in order to view estatements.)
  2. Click "Done".

Security Settings

  1. Scroll down
  2. Locate the "HTTPS/SSL" section and make sure "Check for server certificate revocation" is selected.

History Settings

  1. Click "History" from the left-hand navigation.
  2. Click "Clear browsing data..."
  1. Click the “Obliterate the following items from:” dropdown.
  2. Select "the beginning of time".

Make sure "Delete cookies and other site and plug-in data" is unchecked.

How to tell if you are in Incognito Mode

Take a look at the Chrome window. Do you see the Spy Character? That means you are in Incognito mode. You can still access your internet banking in this mode, but you will have to verify your personal computer each time.

Leave Incognito Mode

To leave Incognito Mode, simply open a new Chrome window. If opening a new Chrome window automatically goes into Incognito Mode, the shortcut you're using to enter Chrome is configured to automatically enter Incognito mode. Try deleting the Chrome shortcut and creating a new one.

  1. Open your "My Computer" (Windows) or "Finder" (Mac)
  2. Navigate to the Chrome.exe application file. It's usual location is
    (C:/Program Files (x86)/Google/Chrome/Application/Chrome.exe)
  3. Right click the "chrome.exe" application file.
  4. Scroll down and hover over "Send to."
  5. Click "Desktop (create shortcut)"
  6. Find the new Chrome shortcut on your desktop and use this to open Chrome from now on.

Block all html cookies except CAPCOM's

If cookies are disabled, you will see this message when trying to log into CAPCOM's internet banking.
(Note: If this is not intentional, please click here for instructions how to properly configure Internet Explorer's settings to be compatible with internet banking.)

If you want to continue blocking cookies and have access to CAPCOM's internet banking, you will need to setup an exception.

There are 2 methods for this. Both methods accomplish the same task, but Method 1 is significantly easier and very efficient if you plan on whitelisting more sites.

Method 1

If you are blocking cookies, you will see this window when attempting to log into internet banking. You will also see a small image of a cookie with a red X in your address bar. To quickly add CAPCOM's internet banking website to your exception list, you can...

  1. Click on the cookie image.
  2. Select "Always allow www.capcomfcuonlinebanking.org to set cookies."
  3. Click the "Done" button.
  4. Click the "Reload" icon.

Method 2

Open Chrome Settings

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "Settings," which is located towards the bottom of the dropdown menu.

You may need to click "Show advanced settings...".

Under the "Privacy" section, click the "Content Settings" button.

Under the "Cookies" sections, click the "Manage Exceptions" button.

Add an exception

  1. Under Hostname pattern, enter "https://www.capcomfcuonline.banking.org"
  2. Click the "Done" button.

Keep in mind that while adding CAPCOM's internet banking website to your exception list will allow you acesss internet banking and no longer ask you to verify your computer, anytime you clear the History (whether manually or automatically), you will have to verify your computer the next time you try to access CAPCOM's internet banking. This is because clearing your history is setup to "Delete cookies and other site and plug-in data" by default, and unfortunately, the exception list does not apply when you clear the history. If you would like to change your clear history settings so it will not delete cookies, follow Chrome history settings.

Block all JavaScript except CAPCOM's

If you want to continue blocking JavaScript and have access to CAPCOM's internet banking, you will need to setup an exception.
(Note: If this is not intentional, please click here for instructions how to properly configure Chrome settings to be compatible with internet banking.)

There are 2 methods for this. Both methods accomplish the same task, but Method 1 is significantly easier.

Method 1

If you are blocking JavaScript, you will see this window when attempting to log into internet banking. You will also see a small image of a piece of paper with a red X in your address bar. To quickly add CAPCOM's internet banking website to your exception list, you can...

  1. Click on the piece of paper image.
  2. Select "Always allow JavaScript on www.capcomfcuonlinebanking.org ."
  3. Click the "Done" button.
  4. Click the "Reload" icon.

Method 2

Open Chrome Settings

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "Settings," which is located towards the bottom of the dropdown menu.

 

You may need to click "Show advanced settings...".

Under the "Privacy" section, click "Content Settings"

Under the "JavaScript" section, click "Manage Exceptions"

Add an exception

  1. Under Hostname pattern, enter "https://www.capcomfcuonline.banking.org"
  2. Click "Done"

 

Block all pop-ups except CAPCOM's

if you have pop-ups blocked and you would like to continue doing so, you will have to setup an exception in order to utilize all of CAPCOM's internet banking services.
(Note: If this is not intentional, please click here for instructions how to properly configure Chrome settings to be compatible with internet banking.)

Open Chrome Settings

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "Settings," which is located towards the bottom of the dropdown menu.

You may need to click "Show advanced settings..."

Under the "Privacy" section, click the "Content Settings" button.

  1. Scroll down
  2. Locate the "Pop-ups" section and click the "Manage exceptions..." button.
  1. Under "Hostname pattern", enter "https://www.capcomfcuonlinebanking.org".
  2. Click the "Done" button.

Clear History without deleting cookies

Clearing the History (whether manually or automatically) will "delete cookies and other site and plug-in data" by default. To verify your private computer permanently, you must not delete the cookie that is associated with CAPCOM's online banking website.

(Note: Unfortunately, the exception list does not apply to the manually history clear. Even if you set up an exception, deleting cookies will result in you having to verify your personal computer.)

Open Chrome's History

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "History."

Click the "Clear browsing data..." button.

Uncheck "Delete cookies and other site and plug-in data" and then click on the "Clear browsing data" button.

How do I open my email to get the OTP when I am in the middle of the registration process?

Open a new tab

  • Simply click the rhombus shaped object next to your current tab to open a new tab.

Use this tab to check your email

  1. Use one of the several methods to check your email and get the passcode.
  2. Close this tab or click on the "CAP COM" tab when you have the code.

Enter the passcode

Reset Chrome Browser Settings

  1. Click on the icon with three stacked horizontal lines to the right of the address bar; this will open a dropdown menu.
  2. Click "Settings," which is located towards the bottom of the dropdown menu.

You may need to show advanced settings. Scroll to the bottom of the page and click on the link that says "Show advanced settings..."

Under "Reset settings," click the "Reset settings" button

Click the "Reset" button on the popup