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Our branches will be closed on Thursday, November 26, for Thanksgiving. Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

When this Realtor needed a mortgage, she turned to CAP COM

My Story - Taylor


As a Realtor, Taylor is no stranger to the homebuying process. So when it was her turn to buy a home, she turned to CAP COM with confidence. Taylor said CAP COM’s knowledgeable, caring staff is what sets them apart from other financial institutions.

“I have both business and personal accounts with CAP COM and, as a real estate agent, I trust them with all of my clients obtaining mortgages as well,” she said. “I can confidently refer clients, friends and family because both my husband and I have had such a wonderful experience.”

Taylor said working with CAP COM’s mortgage subsidiary Homeowners Advantage (HOA) on her own mortgage was a breeze and she closed on her new home in time because of them. But the team at HOA always goes above and beyond for each of her clients. “Communication and customer service can make or break a deal in my industry. Eric Cruz and the team at Homeowners Advantage never disappoint,” she said.

Q: Why did you choose CAP COM?

A: "I chose CAP COM because they are conveniently located through the Capital District and everyone who works there always has a smile on their face. I get to spend more time with my family because I am able to handle both my business and personal finances in one place."

- Taylor, Clifton Park

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