Phone Banking

Call (800) 634-2340
After the greeting, answer questions to confirm your identity. Have your account number handy. Then:

• Bank by Phone Press 1
• Reach an Extension Press 2
• Speak with an Agent Press 3
• After making your selection, follow the prompts.

Popular Shortcuts
After pressing 1 to enter Phone Banking:

• Transfer from Savings to Checking 2 - 1 - 2
• Loan Payment from Checking 2 - 2 - 1
• Review History: Checking Account 1 - 1 - 2
• Return to the Main Menu press 9

Prefer to use voice commands? Find a quiet location and avoid speakerphone.

Interact and Review the Following Types of Accounts
After calling and pressing 1 to Bank by Phone, press 1 to Review Account Info, then listen closely for the share or loan you would like to listen to you can interact with the following types of accounts:

• Checking
• Savings: Primary, Club, Money Market
• Credit Card
• Loan: Auto, Personal, Home Equity Loan
• Certificate or IRA

Transfer Funds, Make a Payment, Request a Check
After calling and pressing 1 to Bank by Phone, press 2 to Perform a Transaction, then choose:
1 Transfer Funds Between Accounts
2 Make a Payment: Loan, Credit Card
3 Have a Check Sent to Me
0 Speak to an Agent

Switch to Another Account
After calling and pressing 1 to Bank by Phone, press 3 to Switch to Another Account then follow the prompts.

Main Menu
After calling and pressing 1 to Bank by Phone, press:
4 Return to the Main Menu