Save time, no lines. Schedule an appointment at your favorite branch.

Phone Banking

Bank by phone and get assistance.

Call our Automated Phone Banking system and bank with your phone's keypad or your voice.

  • Securely access your account 24/7
  • Perform transactions
  • Speak with a Member Service associate

Want to bank by text? See how.

Automated Phone Banking

Call (800) 634-2340
After the greeting, answer questions to confirm your identity. Have your account number handy. Then:

  • Bank by Phone Press 1
  • Reach an Extension Press 2
  • Speak with an Agent Press 3
  • After making your selection, follow the prompts.

Popular Shortcuts
After pressing 1 to enter Phone Banking:

  • Transfer from Savings to Checking 2 - 1 - 2
  • Loan Payment from Checking 2 - 2 - 1
  • Transfer from Line of Credit 2 - 1 - 4
  • Review History: Checking Account 1 - 1 - 2
  • Return to the Main Menu press 9

Prefer to use voice commands? Find a quiet location and avoid speakerphone.

Review Balance, Account History, Other Info
After calling and pressing 1 to Bank by Phone, press 1 to Review Account Info, then choose:
1 Checking
2 Savings: Primary, Club, Money Market
3 Credit Card
4 Loan: Auto, Personal, Home Equity Loan
5 Certificate or IRA
6 Investment Account
0 Speak to an Agent

Transfer Funds, Make a Payment, Request a Check
After calling and pressing 1 to Bank by Phone, press 2 to Perform a Transaction, then choose:
1 Transfer Funds Between Accounts
2 Make a Payment: Loan, Credit Card
3 Have a Check Sent to Me
0 Speak to an Agent

Switch to Another Account
After calling and pressing 1 to Bank by Phone, press 3 to Switch to Another Account then follow the prompts.

Help Menu
After calling and pressing 1 to Bank by Phone, press:
4 Help
0 Speak to an Agent
5 Return to the Main Menu

Main Menu
After calling and pressing 1 to Bank by Phone, press:
5 Return to the Main Menu

Learning Center

A black woman taking a walk outside in the fall.

Build Savings Effortlessly

While you’re busy with life, your savings can grow on its own. Schedule automatic transfers to your savings or iSave certificate.

Easy Transfers

Free Budgeting Tool

Create goals, track expenses, and watch your balances grow. Money Management makes building your savings easy and fun.

Explore Money Management

Savings Really Add Up

What's your savings goal? How much can you afford to put away? Learning financial foundations of saving and earning can pay dividends.

Hear Advice from Young Adults

Bank Well, Live Well

Simplify your finances and bank any way you like.
Make the most of every CAP COM benefit.

Earn More on Your Savings

What’s so great about our iSave certificate? Great rates! Plus, you can add money to it. Open yours with just $100.

Check Out iSave

Get Our Mobile App

Your personal branch is open 24/7 when you bank with our mobile app. See balances, make transfers, pay bills, and more.

Bank On The Go

LoanXpress

LoanXpress makes it easy to get the money you need without going through the usual application process.

See How