Reports of ATM skimming are on the rise. Card skimming at gas pumps has also been reported in the Capital Region. Fraudsters install “skimmers” to steal data from a card’s magnetic stripe and then use that information to create counterfeit cards.
A skimmer is designed to look like a normal part of the ATM or card device. You may not even notice it, unless you look carefully. When you insert your card at an ATM, it passes through the skimmer and into the machine. You will still be able to complete your transaction and get cash, but the skimmer will gather and store your account information. A tiny, hidden camera will record your PIN (Personal Identification Number) and a criminal will have all the information they need to steal your money.
This type of fraud can be avoided if you remain vigilant when using your card at an ATM. Here are some more ways to protect yourself from skimming.
Look it over
As you approach the ATM or terminal, look for signs of tampering. Does anything look like it doesn’t line up properly? Does the card slot stick out further than usual, or does it seem like it hasn’t been secured properly? Are there parts of the terminal that aren’t the same color? Does the keypad feel too thick or different than usual?
While these are just a few examples, listen to your gut – if something doesn’t feel right about the terminal, don’t use it and let someone know right away.
Protect your PIN
The fraudster is not only looking to record the information from your card’s magnetic strip, but also your PIN. Even if the ATM has nothing wrong with it at all, protecting your PIN is a good habit to have.
Stand close to the terminal so that someone passing by can’t see what is on your screen or what you are entering on the key pad. Use your free hand to cover the keypad while you enter your PIN, in case there is a hidden camera watching. Never give your PIN to anyone.
Monitor your account often for potential fraud. You won’t be held liable for unauthorized transactions on your CAP COM debit or credit card; however, the quicker you spot potential fraud the easier it is to keep it from happening again. You can review your credit and debit card transactions anytime online with Connect-24.
CAP COM employs the most advanced fraud detection and prevention technology. The ATMs at our branches are monitored with cameras and are inspected daily for potential tampering. An experienced team of security professionals is also watching your account around the clock for any suspicious or potentially fraudulent activity.
If you have questions or think you have been a victim of fraud, contact CAP COM at (800) 634-2340.