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Credit Card Scam Disguised as Fraud Prevention

Monday, 13 March 2017 04:00

A new credit card scam targeting users across the country actually sounds like your credit card company calling to protect you from fraud.

You receive a call from a person claiming to work for your credit card company's Security and Fraud Department. The caller lets you know that your card has been flagged because of an unusual purchase.

When you deny having made the purchase, the scammer lets you know that a fraud investigation will be started, gives you a number to call if you have questions and even a fake control number that you will need to give when you call.

The scammer doesn't ask for a lot of information from you – except the CVV security code on the back of your card. Once they have it, they can make fraudulent purchases.

Please know a credit card company would not ask you for this information.

Follow these tips to help protect yourself from this kind of scam:

  • Be wary of who you share your CVV security code with unless you initiated the call.
  • If you aren't really sure who is asking you for this code, call a trusted number and double check that it is necessary.
  • Monitor your debit or credit card transactions using online banking. That way you'll know whether there is an unauthorized charge on your account. The quicker you become aware of potential fraud, the sooner you can take steps to protect your account.

If you have any questions or think you have been a victim of fraud, call CAP COM at (518) 458-8986 or (800) 634-2340.