Your Internet Browser appears to be out of date! For optimal viewing and security, we recommend that you upgrade your browser

Our branches will be closed on Thursday, November 26, for Thanksgiving Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Gift Card Scams

Monday, 05 November 2018 13:00
gift card scams

During the holidays and tax season, it's important to be aware of a scam involving gift cards. Scammers, pretending to be government officials or law enforcement agents, call unsuspecting victims with warnings of arrest or legal action. Victims are told that sending money in the form of a gift card can help them avoid the possibility of prison time.

Please be aware that no government agency or law enforcement organization would call you with a threat like this and ask for some sort of payment in order to help you.

Learn how to protect yourself from the gift card scam with this quick-read guide from the Federal Trade Commission (FTC). Meanwhile, here are some tips to help keep you safe:

  • Don't answer calls from phone numbers you don't recognize.
  • If you aren't sure whether the caller is truly a government official, try to call back using a trusted number for the agency.
  • If the caller advises that you can stop receiving calls by pressing a button on your phone, simply hang up.
  • Ask if your phone service provider offers a service to block calls from robocallers.

If you believe you've been targeted by a scam, make sure to write down the phone number the call came from as well as any information about the caller that may help in an investigation. Contact CAP COM right away at (800) 634-2340 so that we can help protect your account information.