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Our branches will be closed on Thursday, November 26, for Thanksgiving Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Top 3 Online Shopping Safety Tips

Tuesday, 08 November 2016 04:59
individual shopping on ipad with credit card



During the busy holiday season, many will take advantage of the convenience and ease of shopping online. However, cyber criminals will also be watching, in hopes of stealing your money.

Here are the 3 Tips for keeping yourself safe online.

1 Shop only sites you trust

Make sure you know and trust the site. Be wary of fake sites that may advertise a product for drastically less money than you can find anywhere else. Misspelled words, unusual requests for personal information and changes to the website address may all indicate that the site is fake. Also, if a deal sounds too good to be true, it probably is. Most “designer-brand” products that are offered at unbelievable discounts are often counterfeit.

2Use VISA Checkout

Set up a VISA Checkout Account and use it at hundreds of popular online destinations that are trusted by VISA. This payment option is a more secure way to make purchases online. Once you set up your account, all you’ll need to enter when shopping is a username and password. Visit for details.

3Monitor your spending

Check your account often. Cyber criminals sometimes try a small fraudulent charge first, and then hit your card with larger purchases if the first goes unnoticed.

You can easily check your CAP COM Credit or Debit Card transaction history online with Connect-24. If you see charges that look suspicious, contact CAP COM right away. Unauthorized transactions must be reported within 60 days, so a quick response could save you thousands of dollars.

If you have questions or think you have been a victim of fraud, contact CAP COM at (518) 458-8986 or (800) 634-2340.