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Our branches will be closed on Thursday, November 26, for Thanksgiving Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Shopping Online? Skip the Scams.

Tuesday, 08 January 2019 01:00

Imagine, in just a few clicks, you could give a cyber criminal access to your devices, your credit card, your financial accounts, and even your identity.

Shopping online is so comfortable and convenient, it can be easy to let down your guard. Go ahead and relax – the bad guys are counting on it.

Skip the scams by following a few simple rules of thumb and listening to your instincts.

Be Smart, Be Safe

  • Visit your favorite shopping websites by typing the address into your browser or by using official retailer’s sites you previously bookmarked.
  • If you receive an unexpected email with a special offer, never click the link. Ignore emails or texts from FedEx, UPS, or the U.S. Postal Service requesting personal information.
  • Mobile apps that offer big savings are risky. Don’t download them.
  • Online discount coupons can trick you into providing personal information to obtain the deals. Avoid them.
  • A credit card tends to be a better option for your online purchases. Debit card fraud can effect your checking account balances, and that can lead to insufficient funds for payments.
  • Does the deal seem way too good to be true? Counterfeit merchandise is flooding the internet. And, these purchases are far more difficult to dispute than fraudulent transactions you did not authorize.

See something? Say something. If you suspect you’ve been a victim of a scam or see suspicious activity on your account, contact CAP COM immediately at (800) 634-2340.