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Our branches will be closed on Thursday, November 26, for Thanksgiving. Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Simple Tips to Guard Your Card

Thursday, 28 February 2019 13:00
2 Tips to Guard Card

CAP COM’s fraud protection system monitors your VISA Credit Card 24/7. You also play an important role by keeping an eye on card activity. Two CAP COM VISA Credit Card features make it easy for you to monitor purchases and keep your account safe.

1) Text alerts. Receive automatic text alerts if unusual activity is detected on your VISA Credit Card. It’s easy to sign up with your mobile app or online.

  • Log in to your CAP COM account
  • Select your VISA Credit Card
  • From the menu, choose “Products and Services”
  • Select “Account Alerts” and enter your mobile number

2) Keep tabs with one tap. Instantly view your VISA Credit Card activity in the mobile app with one tap on your VISA account (without having to go through the menu). Check regularly and keep an eye out for unfamiliar purchases.

Fraud-prevention resource. For more fraud-prevention tips and tools, visit CAP COM’s Security Center. Click the FTC Scam Tracker for an eye-opening look at fraud trends. If you have questions or think you have been a victim of fraud, please contact CAP COM at (800) 634-2340.