Due to the impact of COVID-19, our Schenectady City Hall branch is temporarily closed. The rest of our CAP COM branches are fully operational. Before heading to your favorite branch, please check the status of services via the location search or make an appointment. For assistance, call (800) 634-2340. Masks are required at CAP COM.   

Beginning 12/31, users will no longer be able to use Internet Explorer to open a CAP COM account, apply for a loan, or check a loan status. For a full list of browsers supported by CAP COM and its platforms, please see our list of supported browsers.

Click It to Switch It

Easily switch your direct deposits and automatic payments to CAP COM.

Our one-stop service enables you to save time and streamline your finances. And, it's free for CAP COM members.

In minutes, ClickSWITCH submits your requests to:

  • Move direct deposits to CAP COM (payroll, Social Security, etc.)

  • Set up secure, automatic payments, so bills are paid on time

  • Close unused accounts you have elsewhere

Not a CAP COM member yet?

Join Us

Why ClickSWITCH?

  • Save Time. In minutes, submit your direct deposit and automatic payment requests.

  • Simplify. No need to contact each party separately and complete multiple forms.

  • Fast. Submit secure requests instantly for a smooth transition to CAP COM.

Get Switching

Log in to your online account and select ClickSWITCH under Additional Services. Or in the CAP COM app, it’s under More. Enroll and submit your switches any time.

Go To My Account

Let Us Help

Turn to us for ClickSWITCH assistance. Swing by a branch or call us at (800) 634-2340. Have your paystubs and bills handy, so we can input required information.

Contact Us

Become A Member

More than 130,000 of your neighbors have chosen CAP COM for financial services. Become a member to access tons of free financial resources and personal support.1

Join Today


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  1. Must meet eligibility requirements.