Important Fraud Information: Several financial institutions are experiencing an increase in fraudulent activity. This often includes consumers receiving fraudulent text messages and phone calls claiming to be from their bank or credit union and may even appear to be from their phone number. Please note that we will never ask for your personal or account information via an email, text message, or phone call. We will also never send you a text message that asks you to click on a link. If you are ever in doubt about the authenticity of an email, text message, or phone call, please contact us directly at (800) 634-2340.

Keeping Your Accounts Safe

Online security to help you bank with confidence.

Using advanced fraud prevention systems, CAP COM monitors member accounts for suspicious activity and protects against unauthorized purchases. If you become a victim, we’re here to help.

Have questions? Visit our FAQ page to get started.

Account Safeguards

Layers of safeguards protect your CAP COM accounts and sensitive data, including:

  • Account Monitoring
  • Multi-factor Authentication
  • Lock Warnings
  • Real-Time Text Alerts
  • Card Surveillance & User Controls

See something suspicious? Notify our Fraud Team.

Contact Us

Steps You Can Take

Here are some pointers and resources that can help preserve your financial well-being.


Get Started

If You're A Victim

If you suspect criminal activity, here's what you can do.

Too Good To Be True?

Shane Shoemaker, Director of Financial Crimes, talks about how to avoid fraud by trusting your instincts and leaning on the experts for assistance.

Bank Well, Live Well

Keep your finances safe and secure.
Here are a few solutions we think you will like.

Bank whenever you feel like it. Try the CAP COM app and you may never go back.

Get the CAP COM App

Protect yourself against fraud; Turn off your card temporarily; Set limits on spending; Monitor purchases with real-time alerts

Card Control Details

Load your CAP COM debit card into your mobile device and shop with Apple Pay, Google Pay, or Samsung Pay.

See How