Tax Season Scams
See how imposter scam works and protect yourself from other trending frauds and identity-thieves.
Protect Yourself
Keeping Your Accounts Safe
Online security to help you bank with confidence.
Using advanced fraud prevention systems, CAP COM monitors member accounts for suspicious activity and protects against unauthorized purchases. If you become a victim, we’re here to help.
Have questions? Visit our FAQ page to get started.
Account Safeguards
Layers of safeguards protect your CAP COM accounts and sensitive data, including:
- Account Monitoring
- Multi-factor Authentication
- Lock Warnings
- Real-Time Text Alerts
- Card Surveillance & User Controls
See something suspicious? Notify our Fraud Team.
Steps You Can Take
Here are some pointers and resources that can help preserve your financial well-being.
- Never provide your account number, password, Social Security number, or other confidential info to a caller
- Regularly review your credit report
- Guard your privacy and data
- Consider the merits of a credit freeze (free)
If You're A Victim
If you suspect criminal activity, here's what you can do.
- Checklist - See situations and solutions
- Identity Theft - Follow these steps
- Email Scam - Forward suspicious CAP COM account-related emails to security@capcomfcu.org
- Report and get support with this interactive assistant from the FTC
Too Good To Be True?
Shane Shoemaker, Director of Financial Crimes, talks about how to avoid fraud by trusting your instincts and leaning on the experts for assistance.
Learning Center
Bank Well, Live Well
Keep your finances safe and secure.
Here are a few solutions we think you will like.
Bank whenever you feel like it. Try the CAP COM app and you may never go back.
Protect yourself against fraud; Turn off your card temporarily; Set limits on spending; Monitor purchases with real-time alerts
Load your CAP COM debit card into your mobile device and shop with Apple Pay, Google Pay, or Samsung Pay.
