Important Fraud Information: Several financial institutions are experiencing an increase in fraudulent activity. This often includes consumers receiving fraudulent text messages and phone calls claiming to be from their bank or credit union and may even appear to be from their phone number. Please note that we will never ask for your personal or account information via an email, text message, or phone call. We will also never send you a text message that asks you to click on a link. If you are ever in doubt about the authenticity of an email, text message, or phone call, please contact us directly at (800) 634-2340.

Keeping Your Accounts Safe

Online security to help you bank with confidence.

Using advanced fraud prevention systems, CAP COM monitors member accounts for suspicious activity and protects against unauthorized purchases. If you become a victim, we’re here to help.

Have questions? Visit our FAQ page to get started.

Account Safeguards

Layers of safeguards protect your CAP COM accounts and sensitive data, including:

Account Monitoring
Multi-factor Authentication
Lock Warnings
Real-Time Text Alerts
Card Surveillance & User Controls

See something suspicious? Notify our Fraud Team.

Steps You Can Take

Here are some pointers and resources that can help preserve your financial well-being.

Never provide your account number, password, Social Security number, or other confidential info to a caller
Regularly review your credit report
Guard your privacy and data
Consider the merits of a credit freeze (free)

Get Started

If You're A Victim

If you suspect criminal activity, here's what you can do.

Checklist - See situations and solutions
Identity Theft - Follow these steps
Email Scam - Forward suspicious CAP COM account-related emails to security@capcomfcu.org
Report and get support with this interactive assistant from the FTC