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Members report fraudulent Apple iCloud phone calls

Tuesday, May 29, 2018 09:00

A phone call scam regarding Apple iCloud accounts that has affected consumers across the country has been reported locally by CAP COM members.

Watch for calls that typically go to a landline and begin with a recording that states there was a breach to your Apple iCloud account. The calls prompt you to press '1' to speak with a "support adviser." The person who comes on the line claims that Apple has detected attempts to access your iCloud account from various locations and devices. The scammer states that access to your computer is needed to identify the root cause of the problem.

Similar calls have been reported with perpetrators claiming to be from other major companies such as Microsoft. Be aware that legitimate companies would never call you to request remote access to your computer. Granting such access creates many security risks to your computer and could jeopardize the safety of your personal information. Fraudsters can use this access to initiate unauthorized transfers through your online banking account.

If you have received one of these calls and have granted access to your computer, please contact CAP COM at (800) 634-2340 to ensure your online banking remains secure.