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Our branches will be closed on Thursday, November 26, for Thanksgiving. Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Equifax Announces Cybersecurity Incident Involving Consumer Information

Friday, September 8, 2017 11:00

Equifax Corporation has announced a cybersecurity incident potentially impacting consumers. CAP COM is closely monitoring updates on all reports regarding the compromise. Equifax has established a dedicated website,, to help consumers determine if their information has been potentially impacted. Consumers may also take advantage of free credit reporting services by signing up at that website.

We want to assure you that your CAP COM credit cards, debit cards and other accounts are actively monitored 24/7 by an experienced team of security professionals for any suspicious or potentially fraudulent activity. CAP COM Federal Credit Union employs the most advanced fraud detection and prevention technology to guard your accounts against unauthorized access and use.

Members are always advised to keep a watchful eye on their accounts and transactions and look for any unauthorized activity or purchases. You can conveniently review your account activity by logging in to Connect-24 online banking at or using our mobile app.

Please rest assured that any unauthorized transactions on your account will not be your responsibility. If you see suspicious activity, please contact us immediately at (800) 634-2340.