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Our branches will be closed on Thursday, November 26, for Thanksgiving. Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.

Fraudulent Texts Reported in the Capital Region

Tuesday, November 21, 2017

Members have reported receiving fraudulent texts that contain a message about your card being blocked. The text claims to be from Chase and says to call in order to unblock your card. Members are asked to call a toll-free phone number that is not associated with CAP COM.

This fraud affects a larger audience than CAP COM members and does not appear to have compromised any of your personal information. Please know that CAP COM would not notify you via text about your debit or credit card being blocked. If you have concerns about any notification you receive from CAP COM or if you have any questions, please call us right away at (800) 634-2340.