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Our branches will be closed on Thursday, November 26, for Thanksgiving Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.


To provide enhancements that will allow for future growth and technological capabilities at CAP COM, we will be upgrading our systems from March 1-4. The system upgrade will enable us to continue to deliver the financial solutions you enjoy today, and offer new services to help you prosper in the years ahead.

Many services will be limited or unavailable during the system upgrade from March 1-4.

What You Need to Know: Overview of Services
Online, Mobile, and Phone Banking will not be available during the upgrade. In addition, our branches will be closed on March 2. Your CAP COM Debit and Credit Cards will work during this upgrade. See this snapshot of financial services that will not be available during the system upgrade – and services you can continue to use.

Review answers to common questions.

Visit Often
Please bookmark this page and visit again for updates and helpful resources.

For assistance before the system upgrade weekend, please contact Member Services at (800) 634-2340, any agent can help.

We apologize for any inconvenience this may temporarily cause, in an effort to ensure we remain positioned to serve all of your financial needs in the future, we appreciate your patience.