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Our branches will be closed on Thursday, November 26, for Thanksgiving Click here to learn more.

As we monitor health conditions in the Capital Region and adhere to official guidance, CAP COM may experience staff shortages. We appreciate your patience if you encounter longer wait times, or if your branch has shifted to drive-thru or appointment-only services. Please check back for the most up-to-date information.


Here is a summary of service availability during the system upgrade weekend:
Friday, March 1, 6:00 p.m. through Monday, March 4, 7:30 a.m.

What You Can Do

  • Make ATM Withdrawals – CAP COM Debit Card and VISA® Credit Card
  • Make Card Purchases – CAP COM Debit Card and VISA® Credit Card
  • Report Debit or Credit Card Loss, Theft, Fraud (844) 228-8853
  • Call Member Services (800) 634-2340

What You Can't Do

  • Visit a Branch (closed)
  • Use the Drive-Thru
  • Bank at Shared Branch Locations
  • Make an ATM Deposit or Balance Inquiry
  • Use Online Banking
  • Mobile Banking, Mobile Deposit
  • Use Bill Pay
  • Bank by Phone
  • Use Text Banking, Receive Alerts

Business As Usual

  • Scheduled Loan Payments – Processed weekdays, as always
  • Scheduled Bill Payments – Processed weekdays, as always