Due to the impact of COVID-19, our Schenectady City Hall branch is temporarily closed. The rest of our CAP COM branches are fully operational. Before heading to your favorite branch, please check the status of services via the location search or make an appointment. For assistance, call (800) 634-2340. Masks are required at CAP COM.   

Beginning 12/31, users will no longer be able to use Internet Explorer to open a CAP COM account, apply for a loan, or check a loan status. For a full list of browsers supported by CAP COM and its platforms, please see our list of supported browsers.

Drive-Thru Services

Available at CAP COM locations

When branches are busy, banking from the comfort of your car is easy and sometimes faster. Many of the services that can be performed inside can be done at the drive-thru.

  • Deposits
  • Cash Transactions
  • Check Cashing
  • Cash Advances
  • Money Orders
  • Issue Official Checks
  • Transfers
  • Document Drop-Off, Pick-Up
  • Loan Proceeds
  • Stamps
  • Shared Branch Services
Drive-Thru, Park While We Complete
  • Debit Card – New or Replace
  • Faxing Services
  • Bond Redemption – Drop Off
  • Notary

Additional Services

Safeguard your health by banking online or via mobile app with secure 24/7 access. Or contact Member Services for assistance at (800) 634-2340.

Whether you’re seeking help today or in the weeks to come, we’re here for the financial services, support, and guidance you need.

Note: Services at shared branch locations throughout the U.S. may vary in light of current events. If you plan to visit, please contact the financial institution in advance.