Important Fraud Information: Several financial institutions are experiencing an increase in fraudulent activity. This often includes consumers receiving fraudulent text messages and phone calls claiming to be from their bank or credit union and may even appear to be from their phone number. Please note that we will never ask for your personal or account information via an email, text message, or phone call. We will also never send you a text message that asks you to click on a link. If you are ever in doubt about the authenticity of an email, text message, or phone call, please contact us directly at (800) 634-2340.

Listen Up

If you enjoy learning from people who like sharing their expertise, you’re in the right place. In our Listen Up series of short interviews, hear from financial experts and business professionals who are passionate about what they do – and want you to gain from their insights.

Jump to these topics:
Financial Firsts  |   Fraud Busters

Financial Firsts

Your First Credit Card

CAP COM’s Kathryn Moore talks about the eye-opening experience of using her first credit card and how to start building credit as a young adult.

Your First Car

Hear Kathryn Moore talk about buying her first car – including the credit application process.

Fraud Busters

How to Beat the Bad Guys

Shane Shoemaker, Director of Financial Crimes   

So many scams are in circulation today, it’s nearly impossible to avoid criminals attempting to claim their next victim. But, you can fight back!

Explore the fascinating – and devastating – world of financial crime with an expert on the latest scams. Find out how the Dark Web, data breaches, and especially the inclinations we all possess as social beings help fraudsters claim victims.   

Trending Frauds & Tipoffs

Tim Ortwein, Senior Financial Crimes Investigator   

What do online shopping, a romantic interest, a job offer, and a lottery prize have in common?  They’re the basis of some of the most common and effective rip-offs around.

Get the skinny on swindles from an expert who specializes in the methods of financial criminals for a living. Learn how to spot a scam and what you can do to protect your money and identity.  

Mortgage products in New York State only and offered by our Mortgage Team, Homeowners Advantage (HOA), which is a subsidiary of CAP COM FCU. HOA is a Licensed Mortgage Banker – NYS Dept. of Financial Services. HOA NMLS Identifier: 290363. Principal Address: 4 Winners Circle, Albany NY 12205. CAP COM FCU NMLS Identifier: 401261.