Important Fraud Information: Several financial institutions are experiencing an increase in fraudulent activity. This often includes consumers receiving fraudulent text messages and phone calls claiming to be from their bank or credit union and may even appear to be from their phone number. Please note that we will never ask for your personal or account information via an email, text message, or phone call. We will also never send you a text message that asks you to click on a link. If you are ever in doubt about the authenticity of an email, text message, or phone call, please contact us directly at (800) 634-2340.

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Security and Fraud Prevention

Simple steps you can take to safeguard your money.

Criminals will do anything to steal your data, identity, and money. Why make it easy?

  • Understand how CAP COM protects personal and business accounts

  • Get tips to avoid being a scammer's next victim

  • Find out what to do if you've been scammed

  • Take our Fraud Quiz to test your security and scam knowledge

How to Report Fraud

Have you noticed suspicious activity on your CAP COM account? Or, did you receive a request for money, account details, or personal information? Contact our teams for assistance.

Call Our Team

If you suspect fraud, contact us immediately at (800) 634-2340.

If you're the victim of an online or email scam, you can contact our Fraud Team by filling out this form.

Contact Us Form

Suspicious Email?

If you get an unusual 'CAP COM' email, it could be a scam. Forward it to

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